Refund policy

All Sales Are Final

Due to the limited nature of our collections and the care taken in preparing each piece, all Je’lure purchases are considered final sale. We do not accept returns or exchanges.

Order Fulfillment Exception

The only exception applies if an incorrect item or incorrect size was sent due to an error on our part.

In such cases, customers must contact us within 48 hours of delivery with their order number and clear photo proof of the item received.

If approved, the incorrect item must be returned in its original, unworn condition with all tags and packaging intact before a replacement is issued.

Once verified, Je’lure will provide a replacement only at no additional cost. No refunds or store credits will be issued.

To report an order issue, please contact jelure.co@gmail.com